FAQs

How much do you charge? 

My fee is £38 per hour, minimum session is three hours. For a full price list see here.   

How does it all work? 

Feel free to contact me via email, phone, text, insta however you prefer. If possible please give me a few details about you, your situation and what you need decluttering/organising. From here we can arrange a video or phone consultation.   

In the virtual consultation (20 - 30 minutes approx) we will talk in detail about the challenges you are facing and I will guide you through this with informal questions. We will ascertain what the outcome of the sessions will be and I will give you my suggestions as to the best way forward. 

To round up the call we will decide whether a home consultation is necessary. Often the best nest step is for you to send me some pictures and videos of the space before we move on to booking a date/s in.   I will send you a summary email after our call, along with costs and my terms and conditions. To book a date I request a £30 deposit.   

How do you work? 

If you are short on time and or energy you may want to leave me to get on with the work. This works well for organising and unpacking services.   However if the job involves decluttering you will need to be available to make the decisions of what items to keep and what to let go. I may be able to do some pre-sorting and refer to you at intervals throughout the day if you are busy.   

If you are on a budget we can work together to get the work completed in less time, I can guide you as to what tasks to do.  There are so many options and when we have our initial consultation we will discuss what your requirements are.  

Will you make me throw anything away? 

Absolutely not! I will guide you, keep you focused on the task, ask you questions about items and remind you of the end goal but the decision is always yours to make. Often we will have a keep, let go and a maybe pile, we can revisit the maybe pile at the end of the session or at another time.  

What happens in a home consultation?

I will visit your home and you can show me the main challenges in your home. I will ask you questions to get a clear idea of how your home functions and what your needs are. From here we can set some goals and come up with an action plan to get your home to where you want it to be.

Should I tidy up before our consultation? 

It is good for me to see your home as it usually is. That way I get a full picture of any challenging areas and things that are working for you. I may send you some suggestions to prepare the area prior to a session in order to make the most efficient use of the time that I am with you.  

Should I buy anything before our session? 

As a general rule it is good for me to see what you already have before we potentially add to any clutter by buying more products. However for some areas of the homes such as the kitchen, baskets, containers and other organising products can be useful. This is something that we can discuss in our consultation and I can advise as to what products would be helpful. If required I can bring a selection of organising products and recharge you at cost price plus 10% (this fee is to cover my expenses and time for purchasing the products).   

Is mine the worst house you have ever seen? 

I get asked this question by so many of my clients. And I understand it can be a big deal to let a relative stranger into your home. All I can say is that when I look at your home I am not judging it, to me it is an exciting puzzle to solve. I am looking at what works and what doesn’t and offering you solutions to make it all work better for you. 

Before I visit you in your home we will have a video or phone consultation. This way you can be sure that you will be comfortable with me before I come to your home.   

I am nervous before our first session. 

Honestly, it won’t be as bad as you think. I absolutely understand that it can be daunting but I hope I will be able to put you at ease. We can talk about it as we go and as we start to get results any fears you had will quickly disappear. If you need some more reassurance have a look at the kind words people have left for me here.

Will you provide me with a safe space?

When working with you, I provide a safe space. I will respect diversity and equality relating to race, religion, sexuality, gender, age, culture, disability or socio-economic status and will not discriminate against anyone based on any of these factors. This is in line with the APDO code of ethics and my own personal beliefs. 

Do you work with people with hoarding disorder? 

Yes I do. I have completed Hoarding Awareness Training with Hoarding Disorders UK (2021). My specification here is that you or the client has to want to take action and be prepared to let things go.  

Do you work with clients with ADHD? 

Absolutely! I have completed training with Sarah Bickers, an expert in this field to learn tried and tested organising techniques for working with clients with ADHD. I will work with you to find systems that work for you and your life. I have experience of working with many neurodivergent clients all with different needs.

How long will it take? 

Depending on the project it can be hard to know how long a job might take. It is reliant on many factors to include; how quickly decisions can be made, how accessible an area is, if we are working together or not. We will discuss this in detail during the consultation and I will then outline the details to you in a proposal.   

How far do you travel? 

I will travel for up to 30 minutes or 12 miles, anything over this time my hourly rate will apply plus mileage for anything over 12 miles, charged at 45p per mile.  

Do you take decluttered items away with you?

I can take two large bin bags of charity donations away with me. If you would like me to take a full car load of donations this is charged at £20. I am unable to remove any rubbish.

How shall I contact you? 

Feel free to call or pop me a message to 07849 380 786, iorganisemcr@outlook.com or complete an enquiry form here. We can then arrange a time to call, or, if you prefer we can communicate via messages.

I look forward to hearing from you soon!

Christal x