Christal Dauncey is the founder and owner of I Organise Mcr and is a sole trader.
I Organise Mcr (IOM) works on a strictly private and confidential basis. This includes confidentiality of personal details, circumstances, and confidentiality information that we may come across as a result of our work. I Organise Mcr is registered with the Information Commissioner's Office (ICO) and keep your contact details on record but will not disclose them with anyone else.
For more information about the ICO please visit www.ico.org.uk
This document explains how and why IOM collects and processes your personal data, what it is used for, how it is kept safe and how long it is retained for.
IOM collects the following data:
When you book a consultation with IOM the following contact data is required:
Full name, gender, telephone number, address for the place of work and billing, contact email. If you have made contact via social media this information will also be retained.
IOM may take notes from any discussions with regards to the decluttering and organising projects. These will be kept for up to 3 years following the project and will not be shared. If at any point the client would like to see a copy of these notes this can be done upon request. A copy of any other written correspondence to include; email, text messages, messages through social media platforms will also be kept for up to 3 years following a project. A client can request that any notes be destroyed following a session.
Any information that you provide about your health, race or ethnicity, religious or philosophical beliefs, will always remain confidential. As will all conversations and the nature of the work we carry out within the session/s.
During a decluttering and organising project before and after photographs may be taken. These will be used to show progress. Only if the client is in agreement will these images be shared. Further details can be found in the booking terms and conditions.
How information is protected, stored and how long for:
In order to comply with accounting purposes all financial records will be kept for 6 years. This will include invoices and records of payments. IOM will not request any of your financial information as all payments will be made directly between bank accounts.
Sensitive information relation to a decluttering and organising project will be held on record for up to 3 years.
All the personal information that you provide to IOM is held on secure password protected software. We endeavour to ensure that your personal information is maintained and updated correctly. Notes from meetings will be made in a notepad which will be kept securely with personal information omitted/removed.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information it is held on secure password protected software.
You must inform us of any changes to your personal information to ensure our records are up to date.
Cookies and similar web technologies
Our website may include links to other websites, plug-ins and applications. We do not have any control over these websites, plug-ins and applications. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
IOM operates on social media platforms to include (but not exclusive to); facebook, instagram, linked in and twitter. Other third party platforms such as whatsapp, zoom, email will also be used. You should refer to the privacy statement applicable to the platform in question.
At times IOM may work with other professional organisers as part of a team. Each professional organiser will work as an individual and will have their own terms and conditions and privacy policies. Any data that they collect from clients will be governed by their separate policy.
Your legal rights
You can find out more about your rights at www.ico.org.uk. In summary, as set out in the Data Protection Act 1998 and the GDPR, you have certain rights over your personal data.
You will need to opt in to be included in any marketing activities and have the option to unsubscribe at anytime by contacting: firstname.lastname@example.org